Support
Last updated 14 September 2026
Write to a person
There is no support desk. There is one developer, and hola@partida.club reaches him — usually answered within a day or two. The app also has a Send feedback box on the You screen, which goes to the same place and is read.
Nobody is on tonight
That happens, and it is not the app being broken. When tonight is empty, the Today tab shows the nights later in the week that do have people. Declare an hour on one of them: the reason somebody else comes on Thursday is that they can see you will be there.
I did not get a notification
Check that notifications are allowed for Partida in your phone’s settings. The app sends three kinds and nothing else: someone offered you a game, someone answered your offer, and an hour before your own window starts.
Someone is bothering me
Open their profile and use Block. Offers stop in both directions immediately and neither of you can reach the other. If something needs a human, write to hola@partida.club and it will be dealt with.
I want my account deleted
In the app: You → Edit → Delete account. It removes your profile, photo, declared hours and request history. Games you played stay in the other player’s history without your name. You can also ask us and we will do it for you.
Something else
The privacy policy says exactly what the app stores and why, and the terms cover the rest. Anything they do not answer, ask.